cydn recent responded to the 2011-12 Regional Telecommunications Review request for submissions to telecommunciations in rural and remote Australia. Their webiste can be found  at http://www.rtirc.gov.au/

cydn’s submission, along with over 75 other submissions from around the country can be found  at  http://www.rtirc.gov.au/submissions/

The Federal Government through the Department of Communications, Broadband and the Digital Economy (DCBDE)  is revewing the role and duties of the Telecommunications Industry Ombudsman (TIO). Please see http://www.dbcde.gov.au/consultation_and_submissions/TIO_reforms.

You can also read submissions the Department has received in response to its Discussion Paper at the DCBDE website.

cydn strongly supports the office of the Telecommunications Industry Ombudsman. The TIO provides free, independent, just, informal, speedy resolution of compliants.

Please see the TIO website at http://www.tio.com.au/

Cape York Digital Network (cydn) Pty Ltd is pleased to announce that it

has been accredited as a signatory to the Government Information Technology Contracting (GITC) Framework – version 5 for the following modules:

1. Hardware Acquisition & Installation

2. Hardware Maintenance Services

3. Licensed Software

4. Software Development & Modification

5. Software Support Services

8. ICT Contracting Services

9. ICT Consultancy Services

10. Managed Services

11. System Integration Services

12. Telecommunications Services

13. Internet Services

14. Data Services

Last week cyclone YASI unfortunately torn through parts of Far North Queensland with wide spread destruction or disruption of services. And firstly and rightly, our thoughts and best wishes are for all those who lost homes, property or livehoods.

But cydn can report that we  kept our services and network  going to clients and customers throughout the cyclone, and including the aftermath of the it also.

So our thanks to everyone involved with cydn to keep our services available to people during what was a very long night.

 After a bit of a wait with heavy rainy weather, and road closures  the Lama Lama Trust Rangers working out of their Coen offices got connected last week with IT office gear and network equipment. cydn flew in crews to beat the weather and the swollen river crossings to do the install work

It is takes many things to keep the cydn centres throughout Cape York operating and providing services to business, government and community members - now in our 10th year!  And the most important thing are people. So cydn regular asks it’s community officers to meet to hear from them directly.

cydn hosted it’s community officers from 29 Nov to 2 Dec 2010 in Cairns as an end of year get together to meet and discuss what is working, what isn’t, what is needed and to do future planning

Community officers prepared extensive presentation about their respective communities, discussed needs for equipment and trends in usage at the community level . Overall , this offered  a general view across Cape York of what is happening in communities.

cydn congratulates its community officers and their on-going work. We wish them and their families and friends a happy and safe seasonal break

2^nd Annual Effective Aboriginal & Torres Strait Islander Service Delivery Conference
Working in partnership to improve service delivery and ‘Close the Gap’
12^th & 13^th April 2011, Alice Springs Convention Centre, Alice Springs, NT
www.indigservicedelivery.com

Check here for Indigenous Service Delivery brochure

The effective delivery of services to Aboriginal and Torres Strait Islander communities is crucial to ‘Closing the Gap’. As a result, organisations, be they government, not-for-profit or community, are working hard to increase the effectiveness of the services they provide.

The 2nd Annual Effective Aboriginal & Torres Strait Islander Service Delivery conference has been designed to assist in this. To do so, it will feature a series of presentations from those organisations making progress in this area: focusing on what’s worked, what hasn’t and what the next steps should be.

Spread across a variety of service delivery areas, including health, education, housing, justice/community safety and land management, this conference will leave you better placed to partner with communities, deliver more culturally appropriate and innovative services, and overcome some of the common barriers to effective service delivery.

For more information, go to www.indigservicedelivery.com or call us on 1300 316 882. Don’t forget to quote CC*CYDN to receive your 10% discount. Scholarships are also available for Indigenous organisations.

The centre centre at Napranum has had an internal refurbishment courtesy of the hard work of the cydn community officer Ms B. Waqata. The centre, original built and set up in 2001 now has new air conditioners; desks, and chairs.

So the centre is back open for business and needing more computers as the centre continues to grow. Congrats to everyone

cydn is working with Indigenous Land Trusts and their related corporate bodies in the Port Stewart, Coen and Cooktown, Lockhart River, areas of Cape York, Queensland to provide IT and telecommunications services for their respective Rangers programs.

cydn provides computers, connectivity, IT and GIS support for Rangers with:

• Lama Lama Land Trust (Port Stewart region);
• Toolka Land Trust/ Kalan Enterprises (Coen region)
• KULLA Land Trust KULLA (McIlwraith Range) National Park (CYPAL)
• Yuku Baja Muliku Land Trust (Archer Point);
• BANA Yarralji Bubu Corp (Shipton’s Flats).

In total these Ranger programs employ over 35 indigenous people “working on country” covering many 1000’s of square hectares of remote land and sea conservation areas

CYDN is a proud endorser of the 2010 Linking Indigenous Policy with Service Delivery conference.
For more information and the conference brochure please Click Here

Earlier this year, Australian Army Engineers undertook a series of infrastructure projects for the community of Mapoon in Cape York, Queensland. The 19th Chief Engineer Works (Army) was the Project Managers for the entire project. The 17th Construction Squadron (Army) was the construction agency for the projects which included housing and road works.
Army also worked with Mapoon Council to facilitate a Telstra upgrade of the telecommunications link from Weipa to Mapoon.Commissioned in September 2009, the link provides increased telecommunication capacity to the community. The Army used cydn as its IT service provider while on site and cydn is now using the new link to provide services into the community

As part of our refresh program cydn has upgraded its network security and firewall protection with the installation of the Cisco ASA 5520 Adaptive Security Appliance

Supporting to up 750 separate VPN tunnels and with 3DES/AES strong encryption, cydn users and clients can be assured of  protection and performance across cydn – even when working remotely

CYDN is now able to offer users Citrix XenApp 5.0 across our network.

The benchmark worldwide, Citrix XenApp provides secure digital delivery of services and data
cydn users can access applications from anywhere, anytime, while being assured of security and data backup.

To find out more please contact cydn.

Please Click Here for more photos.

This year Lucretia Creek from Coen, Lency Adidi from Napranum, Athena Tamwoy from Umagico and Kerry Woibo from Hopevale all completed their Diploma in Business as well as their Certificate IV in Training & Assessment. And Nelson Conboy from Hopevale completed his Certificate IV in Business as well as Certificate IV in Training & Assessment.
Further, Lucretia, Lency, Athena and Nelson have all enrolled at University to continue their studies to degree level.

To mark the occasion and their respective achievements; cydn hosted a Graduation dinner in Cairns for these successful graduates and their families.

cydn acknowledges the support of the Queensland State Government and Optus for cydn staff.

CYDN has moved to 242 Sheridan Street, Cairns North QLD 4870. So it is new offices and we got a new server room along with the move. But our postal address remains the same.

CYDN continues with our program of refreshing computer platforms at cydn centres for Hopevale, Napranum, Wujal Wujal, Coen, Umagico, Injinoo and Lockhart River all of which have been visited by cydn techs to install upgraded desktop computers with large flat screen monitors (see picture below). cydn continues to increase bandwidth to cydn centers across communities so users will continue to benefit by the greater online capacity for web and email access.

Lockhart River cydn Centre

Umagico cydn Centre