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cydn Videoconferencing Cancellation Policy
Customers are advised that the following cancellation policy applies to all requests for a videoconference. To maintain our low prices, it is important that when we reserve rooms and resources for your videoconference that we receive payment. If booking through our web site you will be asked to tick the box agreeing to these conditions.
RESERVATION CANCELLATION POLICY |
Notification |
Charges |
Less than 24 hours notice |
100% of the charges for the booking |
| More than 24 hours and less than 2 working days |
50% of the charges for the booking |
More than 2 working days |
$50 administration fee |
Additional Information
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Extra charges from a third party supplier for facilities requested as part of the video conference booking (eg non-cydn video conference room(s),
catering services or hire of additional equipment) may be payable to the provider of those services when a video conference is cancelled. You will
be responsible for these charges.
Any costs and conditions will be set by the third party. |
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